COALESCE can fill the NULL produced by a CASE expression with no matching WHEN branch.
highlighted = computed this step
Input table
Start with shipment rows and late-day counts.
Shipments
Select query
Let CASE return an escalation label only for rows above the threshold, then use COALESCE for the fallback label.
COALESCE CASE result with default
Output table
Rows without a CASE match receive the fallback label instead of NULL.
filled conditional label