Ticket Close Review - Everyday Interface Patterns

A static support ticket close confirmation shows SUP-2048, Steps now load resolution, Not selected rating, and Close review status.

Program

Ticket close confirmations should show the resolution and rating state before closing a support ticket.

ticket_close_confirmation.html

Visuals: captured from real browser rendering

<section class="ticket-close" aria-labelledby="ticket-close-title"><h2 id="ticket-close-title">Ticket close confirmation</h2><dl>
  <div><dt>Ticket</dt><dd>SUP-2048</dd></div>
  <div><dt>Resolution</dt><dd>Steps now load</dd></div><div><dt>Rating</dt><dd>Not selected</dd></div>
  <div><dt>Status</dt><dd><span class="badge">Close review</span></dd></div></dl>
  <p class="check">Learner check: the close review is visible before any support ticket closes.</p>
  <p class="note">Static ticket close confirmation only; no support API, workflow service, status mutation, satisfaction survey, storage, route, network, script, event listener, form submit, analytics, timer, or live support service runs.</p></section>
<style>
  .ticket-close { display: grid; gap: 10px; max-width: 38rem; border: 1px solid #64748b; padding: 12px; }
  .ticket-close dl { display: grid; gap: 8px; margin: 0; }
  .ticket-close dl div { display: grid; grid-template-columns: 8rem 1fr; gap: 8px; }
  .ticket-close dt { color: #475569; }
  .ticket-close dd, .check, .note { margin: 0; }
  .badge { border-radius: 999px; background: #e2e8f0; padding: 2px 8px; }
  .note { color: #475569; }
</style>

Label the close confirmation.
The section is labelled by its visible heading.
Show ticket row.
The ticket id is exact pinned data.
Show resolution and rating rows.
The resolution and rating state are exact pinned data.
Render close review status.
The status badge says this is a close review.
Check close readback.
The check says the close review is visible before any support ticket closes.
Check close honesty.
Ticket, resolution, rating, status, and no live close.

step flow step(1) labels the source, step(2) shows the ticket id, step(3) shows resolution and rating rows, step(4) shows close review status, step(5) checks the close readback, and step(6) checks the honesty note.

close readback The section heading names the ticket close confirmation surface.

close rows Ticket, Resolution, Rating, and Status values are exact pinned data.

no live close The lesson should not imply support APIs, workflow services, status mutations, satisfaction surveys, storage, routes, networks, scripts, event listeners, form submits, analytics, timers, or live support services.